Disclaimer

This site contains general information only and is intended to be used as a guide. All reasonable efforts are made to maintain the accuracy of information on this Website, however users should always check the information provided before using it. If you need any information for an important matter, you should obtain appropriate professional advice that takes into account your particular situation.

COTA (NSW), it’s sponsors and advertisers, disclaim all liability for anything contained on, or accessed via, this site. COTA (NSW) does not take responsibility for the accuracy of the information contained on linked sites and does not necessarily endorse the views expressed on those sites.

COTA (NSW) will do its best to ensure that this site is virus-free but cannot accept any responsibility for damage suffered as a result of any virus transmitted through visiting this site or any linked site.

Every effort has been made to ensure that information is correct and up to date. We recognise that grandparents are the real experts in this field. If you find any of our information to be incorrect please notify us. If there are things you would like to see added to the web site please contact us and let us know.

Privacy

Website Privacy Policy

We are committed to protecting your privacy.

Information Collected

The type of information which we may collect about you will depend on how you use the facilities offered on the website and, where applicable, which products or services you use.

If you visit the website to browse or download information, the web server may record the date and time of your visit to our site, the pages viewed and the information downloaded. In the event the information is recorded, we will only use this information for statistical and for website development purposes.

Any information that you enter onto an online application form (e.g. contact details) will only be collected by us if you submit your online application. In other words, if you cancel your application or log out prior to submitting your application, any information which you have entered is automatically deleted.

We will not use or disclose any information collected about you other than for the purpose for which you have given it to us.

If you consent, we may email you about an event or new service that we think might be of interest to you. If at any point you no longer wish to receive such emails, you just have to reply and type “remove” in the subject line of your email. We will not use, sell or disclose your information for any other purpose without your consent unless required or authorised by law.

Security

We maintain strict standards and procedures to prevent unauthorised access to your personal information and ensure correct use of information. Whilst we strive to protect your personal information, we cannot ensure the security of any information that you transmit to us over the Internet and you do so at your own risk. However, once we receive your transmission, we take all reasonable steps to ensure that your information is secure on our systems.

Your Access to Your Information

You are able to access and update your personal information at any time. If you wish to do so, please contact us.

Please also contact us whenever there is a change to your personal information or as soon as you are aware that the details we have about you are not accurate, complete or up to date. We will then take all reasonable steps to correct the information so that it is accurate, complete and up to date.

Complaint Lodgement and Resolution

If you have a complaint regarding the way in which your personal information is being handled by us, please contact us in the first instance. If we are unable to reach a satisfactory solution through negotiation, you can request an independent person to investigate the complaint, such as the Privacy Commissioner.

Our website contains links to other websites and this statement has no application to these other websites. We are not responsible for the privacy practices or the content of these other websites.

If you have any questions or require feedback about this statement, please contact us

COTA (NSW)
Level 4, 280 Pitt Street
Sydney NSW 2000

Tel: 02 9286 3860 or 1800 449 102 (for regional callers only)
Email: info@cotansw.com.au